Today, please...

Hoping my graphics card arrives today. I've not heard anything from the store, so I've written an email of complaint, asking for some clue as to when I should expect my product. I'm rather cross about the whole thing and if I can help it, I'll not be ordering from them again. Sure, I've had great experience with them in the past ((and have spent a fortune there over the years, not only for myself but on orders for the office, for friends and family)) but this saga has been a joke. I was sent a very strict email about how to send back the goods when they themselves sent the product to me in an aweful state. Not impressed!